privacy policy

Effective: 29 August 2026

This policy covers the hug police app (web, iOS, and Android) and this website, operated by Sendracorp ("we"). Reach us at support@hugpolice.com. Short version: there are no accounts to create, we store the minimum needed to deliver hugs between exactly two people, and you can erase everything yourself at any time.

data we store

• Anonymous identity. When you first open the app, it creates an anonymous account — a random identifier with no personal information attached. No email, no password, no phone number.
• What you choose in the app. The name you pick, your blob color, and the spaces you belong to.
• Hugs. Each hug's type, sender, timestamp, and how long it was held — this is what powers the counters you and your person see.
• Push tokens. If you enable notifications, we store the delivery token or subscription your device gives us, used solely to tell you a hug arrived.
• Invite & recovery codes. Random single-purpose codes that pair two devices or restore your access. Invite codes expire after 48 hours or on first use.

what we don't do

• No analytics, no ads, no trackers, no fingerprinting.
• No selling or sharing of data with anyone, for anything.
• No reading beyond your space: a space is visible only to its two members, enforced at the database level.

where it lives

Data is stored with Supabase (our database and messaging processor) and the site is served by Vercel. Traffic is encrypted in transit. Push notifications are delivered through your platform's service (Apple, Google, or your browser's push provider); those services see delivery envelopes, not your hug history.

retention & deletion

Everything is kept until you delete it. In the app: settings → delete my data permanently removes your identity, your memberships, your push tokens, and any space left without members (including its hugs). You can also email us and we'll do it for you. Details on the deletion page.

children

hug police is not directed at children under 13 and we knowingly collect no personal information from anyone.

changes

If this policy changes, we'll update this page and its effective date. Meaningful changes will be visible in the app.